RNYFC — Client services

Client services

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Wavecrest offers strategy-to-execution client services, focused on ensuring business growth and sustained commercial success. Our team has an impressive track record of building, launching and managing digitally-led products and services, across multiple sectors, on a global scale.

Our client services offerings cover:

  • Digital business strategy – consultancy and support spanning business model development, commercial planning and monetisation, and go-to-market
  • Customer engagement – development and implementation of lifecycle management and communications programs and activities, designed to grow your base and create happy, engaged customers and brand evangelists
  • Growth – without the hacking. Test. Learn. Scale. It’s not a dark art. Just rock-solid process and great creative execution
  • Outsourced customer services - our CS team supports multiple clients at scale. We’ve also utilised some of the best tools in the business – indeed, we’ve partnered with FreshWorks and their market-leading SaaS platform, to ensure our channels, workflow and automation, deliver for us, our clients and most importantly, their customers
  • Data analysis and insight – we don’t guess, we don’t believe in hunches. We build data and reporting specific to your business, giving you the right information to make better decisions