Resources
Wavecrest is a team of voice fanatics passionate about the unique power of voice technology to connect customers and companies. With over 20 years of industry experience, we have deep expertise and strong opinions. Explore, read, and let us know what you think.
Voice You Can Trust
Speaking to telecoms operators and cloud communications providers, there’s one issue we hear about more than any other in the sector: fraud. Fraud has become such a problem for the voice industry globally that we fear it threatens our collective future.
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Managing voice in an AI world
As telecoms enters an era dominated by AI, the voice landscape is undergoing a seismic shift. That brings with it risks as well as opportunities, and we think it demands a more strategic approach to managing voice services.
Read more >Our green tick future
Everyone in the international voice industry knows that fraud is a huge problem. We rarely go long without hearing about new stats on scams and spoofs, lost revenue, and declining consumer trust in the calls they receive.
Read more >Six ways to bring trust back to voice calling
At Wavecrest, we believe there’s a collective need to tackle the voice industry’s issues with trust and security. The industry needs to act and we must be proactive, rather than waiting for regulators to impose solutions.
Read more >Spotlight on voice in emerging markets
When Mark Zuckerberg said that the future of the telco and mobile market would be built in Africa, he certainly wasn’t wrong.
Read more >The economic case for managed voice
Here at Wavecrest we’re fanatical about the power of voice. We understand how important it is as a communications channel that complements newer video and chat technologies, especially in modern cloud comms providers’ offerings.
Read more >Bridging the gap between cloud communications and traditional telco
Whether it’s for enterprises or consumers, the communications market today is dominated by cloud-based connectivity and messaging platforms. These are very different beasts from the providers that rule in the traditional telco world.
Read more >Three benefits from shifting to the cloud
We’re making some exciting changes at Wavecrest, modernising our secure and scalable platform to bring cloud communications providers and telecoms operators closer together than ever before.
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